Diversified Business Skills
Learning for Tourism Industry
SALES ESSENTIALS FOR TRAVEL & TOURISM
A 2 hour online course for flexible learning.
The online course provides the essential knowledge and skills that are required in order to be successful in the Travel and Tourism Industry in 2024 and beyond.
It also takes a modern approach to generating leads and networking in this digital age.
Sales Essentials will benefit those in travel consultant, advisor, sales rep & BDM roles through to business owners and managers who are serious about professionally developing their sales skills to sell more products, services and solutions.
What's Included?
01
2 Hours of video content
Our 2-hour video content offers an interactive and flexible learning experience. You can watch the course to engage visually or simply listen while you handle daily chores—perfect for multitasking.
03
Certificate of Achievement
Upon completing the course, you’ll receive a certificate of achievement, adding credibility to your skills. Great for those who don't have years of time to complete lengthy courses, but want certification.
02
5 Modules / 16 lessons
The course includes 5 modules and 16 lessons, packed with practical knowledge I've gained from over 20 years in the travel industry. It’s designed to provide deep, actionable insights to help you thrive in the tourism sector.
04
Bonus Materials
As a bonus, you'll receive a downloadable activity workbook, along with a one-pager featuring the top ten sales formulas and cold-calling tips—practical tools to help boost your sales success!
What you'll learn
The objectives of this course is to leave you with a well-rounded knowledge of both the corporate and leisure travel sectors, looking at how each of the different roles within each sector would handle objections, provide superior customer experience and increase conversion rates.
1
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Understand what sales entails
2
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How to generate leads
3
-
KPI’s, formulas, pipeline & sales targets
4
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Buyer personas & the buyer journey
5
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Providing superior customer experiences
6
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Upselling and cross selling
7
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Sales skills and techniques
8
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Handle common objections
9
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Connect in the travel industry
10
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Network with confidence.
Resources
01
Electronic Device
Lap-top, desk-top or mobile device. The beauty of an online course is that it is flexible learning from the comfort of your own home, with virtually any device.
02
Activity workbook
You'll find this once you log-in. Download it and type straight into it to help sustain the environment, or print it, write notes and conduct the learning activities.
03
Brain power
Your brain, your concentration and 2 hours of your time to apply yourself. You will need to pay attention, as there are online quizzes and activities to complete before completing the course.
Do you want to sell with passion and purpose?
Yes!
"People buy off people they like, and people like themselves".
Daina Walker
Qualified Trainer & Assessor
BA Business in Tourism, Cert IV Business Management
Diploma of Social Media Marketing
With two decades of experience in business, as well as the tourism and travel industry, I’ve achieved global success in sales within my career, ranking no.1 globally for one of the largest Travel companies in the world. When my colleagues and peers would ask me "what's my secret" I would say this, it's a combination of hard work, always looking for opportunities, but really it's about just being genuine, selling with passion and selling with purpose.
Bonus Material
1
35 Page downloadable activity workbook
$100 value!
This is your most valuable tool to use throughout the course, to conduct learning activities in and take notes so that you can reflect on your learning. It's yours to keep!
2
Top 10 sales formulas you need to succeed
$100 value!
This hidden gem can be found within your activity workbook, usually offered separately for $100 but yours free in this course! You're welcome :)
3
Top 10 tips for effective cold calling
$100 value!
For those that swear by this traditional sales method, this one's for you! Formulated by yours truly, as someone who has cold called since the days of the yellow pages. I'm happy to share.
Earn More Commission
Upskill staff for retention
Sell Ethically and Confidently
Flexible and Affordable Learning
